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In the bustling business of construction software solutions, Constellation HomeBuilder Systems (HomeBuilder) stands out as a beacon of innovation and reliability. Within Perseus Group, HomeBuilder is a key, standout portfolio that has mastered operational excellence. The portfolio’s success can largely be attributed to its methodologies and foundational strategies, and by delving in, we gain valuable insights into the ‘Perseus way’ – a blueprint for success replicated across its diverse portfolios.
The portfolio’s journey began with the acquisition of NEWSTAR in 2004, the largest market-leading ERP in North America. Today the portfolio holds 7 of the top 15 public builders in the US, and 40% of the top 200 builders in the US.
At the core of HomeBuilder's strategy lies an unwavering commitment to the homebuilding industry. This dedication permeates every aspect of the company's operations, from product development to customer support. By focusing solely on the unique needs of the construction industry, HomeBuilder has cultivated a deep understanding of the market, allowing it to tailor its solutions to deliver maximum value to customers, partners, and employees alike.
HomeBuilder prides itself on its specialized, and diverse workforce, with over 50% female representation. This rich tapestry of talent fosters innovation and creativity, driving HomeBuilder's continuous growth and success. Moreover, the company's impressive employee tenure, averaging over 7 years, speaks volumes about its ability to cultivate a supportive and fulfilling work environment where employees choose to stay and thrive. Not to mention, the combined total years of industry specialization across employees. Across the entire team, the total number of years of homebuilding software experience is 1972 and counting.
HomeBuilder's impact extends far beyond its own walls, with its products being utilized by 7 of the top 15 public builders in the US. This widespread adoption is a testament to the value and effectiveness of HomeBuilder's solutions in empowering builders to streamline processes, enhance productivity, and maximize returns on investment.
Central to HomeBuilder's success is its vibrant and engaged user community. Through frequent webinars, specialized teams for customer care, customer success, and implementation/training, HomeBuilder fosters a culture of collaboration and support, ensuring that customers have access to the resources and expertise they need to succeed. Moreover, the company's commitment to maintaining a 60/40 split between product support and enhancements underscores its dedication to striking the right balance between innovation and customer satisfaction.
The prioritization of R&D work is based on dozens of inputs including customer votes on roadmap ideas, customer led focus groups, legislative enhancements and the internal team’s depth of industry knowledge. HomeBuilder often collaborates with customers to identify solution gaps in the industry, aiming to enhance the system's effectiveness for a broader customer base as well as for their specific needs.
The R&D team's efforts encompass both new module creation and refining existing products, with recent additions spanning digital signing services, mobile accessibility through web-based versions, audit compliance features, and streamlined document management. The company's commitment to continuous improvement is evident in its release schedule, averaging six major updates per year alongside patches for critical issues and tailored enhancements for individual clients. Some products are even updated every few weeks. Acquisition-driven R&D underscores the company's resourcing, with R&D teams scaling from a few members to hundreds post-acquisition, significantly increasing output to accommodate a surge in work orders and releases.
The strategies that have propelled HomeBuilder to success – a dedicated focus on homebuilding, a diverse and specialized team, widespread adoption among industry leaders, and a culture of collaboration and support – illustrate the Perseus way. As a division of Perseus, HomeBuilder embodies the overarching goals of empowering employees, partnering with customers, and driving innovation and growth.
To learn more about how your organization can thrive at Perseus, contact us today.
As the largest provider of software and services in the building industry, Constellation HomeBuilder Systems has two goals: to empower builders with information to drive business objectives and to simplify the process of building homes and condos so you can maximize your return on investment. We provide innovative solutions as standalone or integrated systems, and our team of home building software experts bridges the gap between construction and technology. Our software is built on the feedback and best practices provided by our customers – the best and brightest home builders across North America. We give you the power to build smarter. We are a division of Constellation Software, which is publicly traded on the Toronto Stock Exchange. https://www.constellationhb.com
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